Shop computer system very slow

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Good afternoon,

We believe that the issue affecting many shops earlier today have now been remedied, although further investigation will take place out of store opening hours.

Kind regards, Digital and Technical Services

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Investigating

Since around 10.30 this morning we have had reports of sluggish performance when shops connect to the terminal server at Head Office.

It would seem that most (but not all) shops are experiencing this issue. Apologies - we are investigating.

Kind regards, Digital and Technology Services

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Began at: