Issues with Hermes and other sub systems

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Hi All,

We've identified and fixed the core issue, and things should now be working.

Please report if you have any further issues.

Kind regards Aaron

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Investigating

Hi All,

We are investigating issues around Hermes. Please bear with us whilst we investigate and try to resolve these issues.

Kind Regards DigiTech

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Began at:

Affected components
  • Web Platform
    • Checkout
    • Payments
    • Product Pages
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet
  • Infrastructure