Issues logging into Shop computers

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've carried out maintenance on the servers causing the issues this morning.

You should be able to log back in again now. You may initially be presented with a black screen but it should eventually log you back in but may take a few minutes.

Digitech

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Investigating

Hello all, we have identified an issue with shops struggling to log into their computers this morning.

You may find that you either cannot log in at all or if you do manage to log in that services are not running as they should be.

We are currently investigating this and hope to have a resolution soon.

Apologies for the inconvenience caused. Please bear with us.

Digitech

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Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet