Recovering
Recovering

The majority of shops phones have now been recovered, however there is a handful that will require an engineer visit to resolve the issue fully, if you're unsure of this is you or are still experiencing issues, please drop us an email at it@cookfood.net

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Investigating

We're aware there is are outstanding issues with the phone system across the board for both inbound and outbound calls, this is being looked into as a priority.

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Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet
  • Infrastructure