C+C / Payment issues
This issue was resolved yesterday. Apologies for the inconvenience caused. IT
Thanks to everyone that has confirmed the issues described in the previous Status message. This confirms it is a very widespread issue.
Unless you have other issues, there is no need to email now.
Thanks, Dan
You may be experiencing issues with Click and Collect orders yesterday and today.
We have received reports of:
- Confirmation emails not being received
- Customers having issues on the website, whereby they have been repeatedly returned to the payment page, and as a result may have placed multiple identical orders (different order numbers).
- Error messages when attempting to take payment for orders.
If you are experiencing these or other C+C issues, please email IT@cookfood.net
Apologies for the inconvenience.
Regards, IT
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