Resolved

Hermes is now stable again. Thank you for your patience.

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Recovering

Hi everyone,

It looks like people are able to access Hermes again. Feel free to sign out and sign back in if it's still not working.

Thanks, Chris

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Investigating

Hi everyone,

Hermes/orders is currently down but we are aware of the issue and actively investigating it.

Sorry for the inconvenience caused and thank you for your patience!

Kind regards, Chris [On behalf of Digitech]

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Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet