Hermes / Extranet printing issue

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Investigating

We have had numerous reports from shops reporting issues printing orders from Hermes or Extranet. We are investigating this now and will update you as soon as possible. Apologies for the inconvenience.

Digitech Team

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Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet