Extranet / Hermes Server Error
Apologies for the issue and confusion caused, we've again fixed the symptom, have located the root cause and discussed a workaround until a full fix can be found so the issue doesn't happen again.
Please be aware that this issue has reocurred and we're looking into it as a matter of urgency.
We've now resolved the incident. Thanks for your patience.
We have had a number of reports in the last few minutes of an error message when using the order screens on Hermes and Extranet. IT are investigating and will update you as soon as possible. Apologies for inconvenience caused.
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from COOK Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about COOK Service Status.