Customer Order emails not being received by shops

Hi All,

The issue where customer order emails werent being sent has now been resolved.

Thanks for your patience.

Kind regards Aaron

Thanks for everyone who responded. We have enough examples now and don't need any more sending through to us.

Regards, IT

As a follow up, if you have any examples of orders received this morning that you haven't had an email alert for, please can you forward to it@cookfood.net

Regards, IT

Hello, yesterday it was identified that shops were no longer receiving Customer order emails. On top of that Customers were also not receiving order confirmation emails.

After several attempts to fix this issue yesterday and this morning, it appears to still not be working this morning.

Hopefully this will be fixed soon but in the meantime please be vigilant in Hermes of any new customer emails.

Apologies for this. IT