Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

Good afternoon,

Just to make you aware that Cook is currently experiencing network issues which is affecting most of our systems. Please be patient, we are working with VCG to resolve this and will update you as soon as possible.

Digital and Technology Services

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Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet