Order confirmation emails not being sent out

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Updated

In the last 30 mins this issue has been fixed. Please let us know if you not receiving email confirmations for new orders. Apologies for the inconvenience caused.

Digitech Team

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Investigating

We have received further reports that this is still an issue and will update you when we have an update.

Apologies for the inconvenience caused. Digitech Team

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Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

We have had a handful of reports yesterday late afternoon and today that order confirmation emails and also notifications of edited orders are not consistently being sent out to shops.

Until resolved, please be extra vigilent.

Digitech Team

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Began at: