We've now resolved the incident. Thanks for your patience.
All services seem to be behaving as normal again, please let us know if you have any further issues.
Investigations at the moment are inconclusive as to the cause.
Apologies for the issues tonight, we are still investigating this.
At the moment we believe the issue is with our hosting provider and are engaging with their support.
Parts of Hermes and Extranet are currently experiencing intermittent issues, we're looking into this and will update asap.