Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

Hello, we are aware of some printing issues currently at shops. These appear to be related to printing PDF's either from email or Hermes. There is further work to be carried out on the server this coming week, so for the moment please do not report any more of these issues this weekend, it will be addressed soon. Thank you for your cooperation, IT

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Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet