Shop orders not currently marked as Dispatched

Resolved
Resolved

Orders now marked as despatched

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Recovering

The cause has been identified and a hotfix has been deployed. We're hoping to recover fully by 2pm.

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Investigating

Stores COOK orders’ are not currently being marked as dispatched on Hermes when orders have been marked dispatched at COOK Logistics. This error is currently being investigated and we will update when we find out more.

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Began at: