Hermes Order confirmations not being sent

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

Good afternoon,

Please be aware that a number of stores have reported that emails are not being sent to alert them to new (LD or C+C) orders. This is being investigated and we'll update you as soo as possible.

Digitech Team

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Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet