Performance issues on the Shop server affecting Hermes, printing, etc

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

Despite improvements immediately following some earlier work, we are aware of continuing issues and will be restarting the server computer out of hours this evening.

We are sorry for the inconvenience this causing you.

Digital & Technology Services

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Recovering

We believe the issue on the server has been resolved. If you still have problems please let us know.

Digital and Technology Services

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Investigating

We are investigating reports of poor performance on the server that shops connect to, which is affecting Hermes, Cuckoo and printing. We will update you as soon as we know more.

Apologies for the inconvenience.

Digital and Technology Services

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Began at: