We believe this issue was resolved this morning and reports from stores confirm this. If you believe (going forwards) you are still not receiving C+C or HD confirmation emails, please log a ticket to IT@cookfood.net, complete with the order number.
Many thanks, IT Support
We have had reports from some stores that they are not receiving any email notifications for C&C and HD orders. Please be aware of this and check Hermes so that you don't miss any orders. We have reported this to our developer who is investigating. We will update you as soon as we have some further news.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
You’ll no long receive any status updates from COOK Service Status, are you sure?
{{ error }}
We’ll no longer send you any status updates about COOK Service Status.