Resolved

This issue has now been resolved and failed invoices have been resubmitted, if you're still missing a receipt on the system then please let us know the order ID via e-mail to it@cookfood.net.

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Please be aware this is still an ongoing issue, Shopwave are investigating but unfortunately there is still no ETA.

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Investigating

Please be aware that we're experiencing issues with pushing in invoices (shop receipts) to Shopwave, they are aware of these issues and are investigating but there's no ETA at the moment.

Your stock figures might be currently understated - please hold off any spot checking until this is resolved.

Apologies for the inconvenience.

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Began at: