Issues today
We've now resolved the incident. Thanks for your patience.
Please be aware that if you're having issues with the iPad being offline or promotions not working the first course of action is to reboot the Wi-Fi device as mentioned in the previous communication.
Thank you for your cooperation.
Please be aware that after the recent loss in connectivity you might need to restart the Wi-Fi device in your shop, if you could please do that first before contacting IT that would be much appreciated. Please do allow 2-3minutes after restarting for Wi-Fi to come back on.
The device you're looking for is either white or grey with "Meru" or "Fortinet" written on it.
Please do raise a ticket with it@cookfood.net if you're having further issues.
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