Connection Issues (Hermes, Email and Computer Internet Access)

Resolved
Resolved

Incident resolved beginning of last week.

Avatar for

White Screen of Death: Google experimental update reverted...
https://www.theregister.co.uk/2019/11/15/chromium_silent_experiment_breaks_citrix_and_more/

Avatar for
Identified

We are aware that shops are still suffering with freezing sessions on the shops server. To minimise disruption, this computer needs to be restarted out of hours.
We apologise for the frustration caused to you all today, but believe this is the safest way forwards.

Kind regards, IT Team

Avatar for
Recovering

We have received several reports regarding blank pages on Hermes and emails freezing.

Hopefully we have identified and resolved the issue which was due to Internet Explorer.

As a result we have removed this Internet Explorer application from your computers. Please use Chrome from now on.

Avatar for
Began at: