Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Hermes is now back up. Sorry for the down time.

Kind regards, Digital and Technology Services

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Investigating

As many of you have noticed, we are currently experiencing an issue with Hermes. We understand it's importance and will update you via this Service Status page as soon as we have more information.

Sorry for the inconvenience caused.

Digital and Technology Services

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Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet