Adyen - Tillsheet data not pulling through

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

The reports have since generated for yesterday.

I will check again tomorrow to ensure the service is working properly before closing this issue.

Regards Aaron

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Identified

Hi,

We have identified and issue with Adyen reports not generating. This will prevent the till sheets from populating yesterdays data.

We apologise for the inconvenience caused and appreciate your patience whilst we work with Adyen to investigate.

Kind regards, Aaron

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Resolved

Hi,

Adyen have now resolved the incident. Thanks for your patience.

Regards

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Updated

Hi everyone,

We understand that the till sheets yesterday still haven't populated and that the issue is still occurring.

We apologize for the inconvenience and appreciate your patience as the issue is being investigated.

Kind regards, Chris

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Investigating

Hi All,

We are having issues with Adyen POS data not pulling through. Please bear with us whilst Adyen investigate.

Regards Aaron

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