Hermes issues affecting C+C and LD orders

We've now resolved the incident. Thanks for your patience.

Good afternoon. Both Hermes issues have now been resolved.

Editing / Substituting orders was fixed in the past hour (while the C+C order slot issue was resolved last week.)

Thanks you all for your patience - we appreciate it has been inconvenient working around these issues at this busy time.

DigiTech

Since around mid-day yesterday, we have had reports of 2 issues on Hermes / Extranet

C+C orders cannot be booked ahead beyond 7 days
Editing / Substituting orders LD orders is not working properly

We are urgently investigating and will update you as soon as possible. We are sorry for the inconvenience caused at this busy time.

Digitech Team