Order Status issue
We've now resolved the incident. Thanks for your patience.
Good afternoon,
The earlier update has now been 'rolled back' (undone) and the orders that were affected have now been fixed. It is possible that there may be orders that you have missed due to these issues.
Thank you, DigiTech Team
Good morning,
An issue has been identified with a recent Hermes update, affecting the status of some orders. Those identified will be reset to NewOrder.
We are working to resolve this issue and will update you with any new developments.
Apologies for the inconvenience caused.
DigiTech Team
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