Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for
Investigating

A number of shops have reported being unable to 'receipt in' their order today. Yesterday a Unity system issue occurred that created a backlog of jobs. The queue is being processed now and our prediction is that by end of day (tomorrow morning latest) all will be working normally.

Apologies for the inconvenience caused. Dan

Avatar for
Began at:

Affected components
  • Retail
    • Routing
    • Reporting
    • Payments
    • Extranet