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    September 2024

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    30 September 2024

    Resolved Ended: 14:56 BST - 30 September 2024

    Cannot change opening times on hermes,

    Hi everyone, I understand there is an existing issue within Hermes that presents you with a blank screen when you attempt to change the opening times. This ...

    Web Platform
    View notice →
    12 Days without incident

    17 September 2024

    Resolved Ended: 16:31 BST - 17 September 2024

    Receipting orders in

    A number of shops have reported being unable to 'receipt in' their order today. Yesterday a Unity system issue occurred that created a backlog of jobs. The...

    Retail
    View notice →
    2 Days without incident

    14 September 2024

    Resolved Ended: 09:37 BST - 14 September 2024

    Shopwave Wastage - Requesting Unit Price

    Hi All, We have recently identified an issue with the Shopwave Wastage page. When submitting a wastage the unit price isn't being pulled through as it should...

    View notice →

    13 September 2024

    Resolved Ended: 12:57 BST - 13 September 2024

    Linked Sales Issue

    Hi everyone, Linked Sales is currently not behaving as expected with gateway errors, this is being investigated as a matter of urgency. Thank you for your p...

    View notice →
    2 Days without incident

    10 September 2024

    Resolved Ended: 14:17 BST - 10 September 2024

    Q-Pulse Error

    Hi everyone, There is currently an error with Q-Pulse on the Shop Computers that indicate a 404 error message. We are aware of the issue and escalating it w...

    View notice →
    October 2024
    August 2024

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