Your subscription
{{ subscriber.email }}
Preferences Sign out
COOK Service Status COOK Service Status Service Status
Service Status
  • Preferences Sign out
    History
    1. COOK Service Status
    2. History

    August 2018

    2025
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2024
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2023
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2022
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2021
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2020
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2019
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2018
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2017
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul

    30 August 2018

    Resolved Ended: 12:05 BST - 30 August 2018

    Issue with Loyalty Cards

    We are experiencing an issue with Loyalty Cards not working. The Development team are currently working on this.

    View notice →

    29 August 2018

    Resolved Ended: 16:06 BST - 29 August 2018

    On going issues

    Just to let you know that we are still experiencing system issues with Hermes/cards. Please bear with us while we resolve these issues.

    View notice →

    Resolved Ended: 10:50 BST - 29 August 2018

    Customer Order issues

    We are currently experiencing issues with Customer Orders on Hermes/Extranet. Apologies for the inconvenience, we're looking into it.

    View notice →
    20 Days without incident

    08 August 2018

    Resolved Ended: 14:00 BST - 8 August 2018

    Issue with printing delivery notes

    We are experiencing an issue with Email confirmations missing the PDF attached and also on printing from the customer order screen a runtime error is occuring

    View notice →
    5 Days without incident

    02 August 2018

    Resolved Ended: 10:02 BST - 2 August 2018

    Hermes and cuckoo logins

    At the moment we are experiencing a problem with logging into Cuckoo and Hermes you may get a warning page or certificate error. We are working on the issu...

    View notice →
    September 2018
    June 2018

    © 2025

    Status API
    it@cookfood.net
    01732 759 150

    Powered by Sorry™