Your subscription
{{ subscriber.email }}
Preferences Sign out
COOK Service Status COOK Service Status Service Status
Service Status
  • Preferences Sign out
    History
    1. COOK Service Status
    2. History

    August 2019

    2025
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2024
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2023
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2022
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2021
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2020
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2019
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2018
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2017
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul

    30 August 2019

    Resolved Ended: 14:14 BST - 30 August 2019

    Brother printer not printing?

    Hello, we have had a few shops today report that their Brother printer has stopped printing. We advise that if this happens to you please log out and reboot...

    View notice →
    9 Days without incident

    20 August 2019

    Resolved Ended: 12:39 BST - 20 August 2019

    Extranet / Hermes Server Error

    We have had a number of reports in the last few minutes of an error message when using the order screens on Hermes and Extranet. IT are investigating and wil...

    View notice →
    6 Days without incident

    13 August 2019

    Resolved Ended: 14:00 BST - 13 August 2019

    Issue with Shopwave

    There is an issue with trying to access Shopwave there is an error '504 gateway timeout' We have raised this with Shopwave and will advise when there is an ...

    View notice →
    6 Days without incident

    06 August 2019

    Resolved Ended: 16:40 BST - 6 August 2019

    Hermes / Extranet error

    Shops are unable to access Hermes and Extranet orders at present. IT are investigating and will update you as soon as possible.

    View notice →
    September 2019
    July 2019

    © 2025

    Status API
    it@cookfood.net
    01732 759 150

    Powered by Sorry™