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    History
    1. COOK Service Status
    2. History

    January 2021

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    18 January 2021

    Resolved Ended: 16:24 GMT - 18 January 2021

    Editing Orders issue

    We are aware that there is an issue with shops not receiving email notifications when customers edit orders. Please rest assured that you don’t need to let u...

    View notice →

    Resolved Ended: 16:24 GMT - 18 January 2021

    Performance issues on the Shop server affecting Hermes, printing, etc

    We are investigating reports of poor performance on the server that shops connect to, which is affecting Hermes, Cuckoo and printing. We will update you as s...

    View notice →

    Resolved Ended: 16:22 GMT - 18 January 2021

    Missing discounts in Shopwave

    Hello, we are aware that many of the promotions have expired on Shopwave. We are currently working with Shopwave to see if we can get these re-enabled this w...

    View notice →
    February 2021
    September 2020

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