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    1. COOK Service Status
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    September 2019

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    30 September 2019

    Resolved Ended: 16:47 BST - 30 September 2019

    Issue with Hermes

    Apologies but we are experiencing issues with placing orders or searching within Hermes. This is being worked on as a matter of urgency and we will advise on...

    View notice →
    24 Days without incident

    05 September 2019

    Resolved Ended: 10:45 BST - 5 September 2019

    Printing issue

    A number of shops have reported still having problems printing. The shop server will be taken down tonight at sometime after 8 pm to allow for further inves...

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    1 Days without incident

    03 September 2019

    Resolved Ended: 14:58 BST - 3 September 2019

    Linked Sales not working

    We are getting a number of stores reporting that their linked sales screen is not working. This is most likely due to a database issue which we are currentl...

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    1 Days without incident

    01 September 2019

    Resolved Ended: 14:31 BST - 1 September 2019

    error print orders

    We are experiencing errors when printing orders at the moment. we are working on the issue and will update you as soon as it has been resolved. Thanks

    View notice →
    October 2019
    August 2019

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